LTCIF members gathered from September 11 – 13 in Vancouver, Canada to network and discuss important topics surrounding long-term care insurance underwriting and claims at the Long Term Care International Forum (LTCIF). Early arriving attendees could choose to attend an “early bird” roundtable style discussion session on either claims or underwriting. The first day concluded with an opening reception and dinner to allow attendees to informally exchange ideas with professionals facing similar challenges and looking to find solutions.

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The second day of the conference included a great line up of speakers and topics. Industry attorneys shared ideas on how to tackle difficult situations and medical directors took on complex claims and underwriting medical questions and offered their insight. Fuzion’s chief fraud officer, Jeff Ferrand, co-presenting with Christie Conway of AssuriCare, led a session on “Exploring Analytics and Fraud Mitigation from Different Perspectives.” This day ended with two different medical directors providing information on the genetic revolution and complexities of cancer.

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The final day of the conference underscored the complexities of LTCi with speakers taking a rearview mirror perspective of claims and underwriting studies; sharing information on the interaction between actuarial studies, financial assumptions, and claims experience; and how quality controls come into play with claims and underwriting. The president of the LTCIF, Joe Furlong of RGA, closed the conference by thanking board members who completed their term on the board of directors and honoring John Detwiler of MIB, who is retiring and has been involved in the LTCIF organization for more than twenty years. Debbie Maas, Fuzion’s current LTCIF board member, is excited to welcome the two new LTCIF board members, Sue Corey of MIB and Nolan Tully of Drinker Biddle & Reath, who were elected to fill 5-year terms. The next LTCIF conference will be held in San Antonio, Texas in September 2020.