Events
October 9-11, 2024
Fuzion is proud of its long-standing affiliation with the Long-Term Care International Forum, including attending its annual education and networking event and sponsoring its webinar series. During this year’s LTCIF Annual Conference in Salt Lake City, Utah, Fuzion leaders will once again welcome the exciting opportunity to present on topics of value and interest to our industry colleagues including:
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Jane Menin Bagley, Fuzion General Counsel and Chief Fraud Officer and LTCIF Program Chair, speaking on the essentials that should be in every LTCI carrier’s fraud, waste, and abuse (FWA) toolkit and how, when, and if to use them.
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Debbie Maas, SVP of Communications and Client Engagement, who also serves on the LTCIF Board of Directors, speaking on the ins and outs of using focus groups to enhance your policyholder experience. In addition to diving deep into the step-by-step approach of conducting an effective focus group, this session will also touch on other qualitative and quantitative research studies.
September 8-10, 2024
International Claim Association 2024 Annual Education Conference
Fuzion is proud to join the best industry leaders from across the life, health, long-term care, and disability claims fields for the ICA Annual Education Conference. Hosted by the oldest claims association, this conference offers insightful discussions, sparks innovations, and provides unparalleled networking opportunities to insurance professionals. During this year’s event in Grapevine, Texas, Fuzion leaders will be involved in the following sessions:
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Under the topic category of Business / IT Partnerships for Successful Projects, VP of Operations Julie Peterson will moderate an interactive panel session “Navigating the Tech Terrain: Creating IT and Business Synergy to Steer Project Success” to encourage insightful dialogue about the partnership between business leaders, subject matter specialists, and IT professionals and why that partnership is essential for aligning and allocating appropriate resources and flawless execution of technology projects.
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Mary Miller, VP of Human Resources, will lend her expertise to the panel discussion “Finders, Keepers: Creative Ideas for Attracting and Retaining a Quality LTCi Workforce” focusing on how the exacerbation of staffing challenges in the healthcare industry due to the pandemic has extended to the LTCi sector and the innovative approaches that can be applied to help address these challenges. Debbie Maas, SVP of Communications and Client Engagement, will moderate this session which will share smart solutions for ensuring the best possible outcomes for both employees and the industry.
March 17-20, 2024
2024 Intercompany Long Term Care Insurance Conference
Professionals in the long-term care insurance industry are lucky to have the ILTCI Conference, an annual event not to be missed! Beginning on St. Patrick’s Day, the conference will take place in San Diego, California, and Fuzion is a proud Diamond Level-sponsor of this well-attended event. The conference will provide industry colleagues the golden opportunity to participate in educational sessions designed to offer industry insights, updates, and innovations. Several Fuzion leaders will be involved in the following sessions and panels:
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Under the Claims & Underwriting session track, Jane Menin Bagley, General Counsel and Chief Fraud Officer, produced and will moderate an engaging session with a panel of experts, including a California District Attorney, to discuss perspectives related to elder abuse and LTCi fraud. The session will include a review of case studies and discussion of lessons learned, including important considerations for carriers and TPA’s to enhance their processes and documentation.
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Under the Management & Operations session track, Mary Miller, VP of Human Resources will share her organizational development expertise in a session on change management and knowledge management entitled “The Only Thing We Have to Change is Change Itself.” This session will be moderated by Debbie Maas, VP of Communications and Client Engagement.
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Debbie will also moderate a panel discussion on “Personas to Personalization, Bringing Campaigns to ‘Life’” under the Marketing, Engagement & Research session track. This session will include some great customer engagement case studies and discussions around targeted customer communications.
We are truly excited to once again bring our expertise to this esteemed LTCi conference and we hope to see you in San Diego in March!
October 1-4, 2023
International Claim Association 2023 Annual Education Conference
Fuzion looks forward to its involvement in this year’s ICA Annual Education Conference, the premier event for connecting and empowering insurance professionals in the life, health, long-term care, and disability claims fields. During the event to be held in Marco Island, Florida, Fuzion’s VP of Operations Julie Peterson will moderate the session “Healthcare Workforce Challenges” produced by VP of Communications and Client Engagement Debbie Maas. Panel members will share their different perspectives on the challenges of healthcare workers burnout and quiet quitting, the impact this has on health and long-term care insurance claims, and trends in both people-based and innovative solutions.
September 13-15, 2023
As a long-time sponsor of the Long-Term Care International Forums and webinars, Fuzion looks forward to joining LTCi peers, clients, and partners in New Orleans, Louisiana for this year’s LTCIF education and networking event! Fuzion’s deep involvement with the association shows through the commitment of its associates such as Jane Menin Bagley, General Counsel and Chief Fraud Officer, who serves as program co-chair and will lead a panel of industry experts in a discussion on LTCi Fraud, Waste, and Abuse; Duane Anderson, SVP, Chief Technology Officer, who will present on “Modernizing Your Workflow Using Technology”, and Debbie Maas, VP of Communications and Client Engagement, who is active on the LTCIF Board of Directors.
March 12-15, 2023
Fuzion is excited to share its expertise at this year’s ILTCI Conference in Denver, Colorado! As a Diamond level sponsor, Fuzion is proud to support this annual conference for long-term care insurance industry professionals. Several Fuzion leaders will present on the following topics:
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Duane Anderson, SVP, Chief Technology Officer, on “Modernizing the LTC Customer Experience Using Technology”
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Jane Menin Bagley, General Counsel and Chief Fraud Officer, on “Integration of LTC Claims Operations and Fraud, Waste, and Abuse Programs” and “Connecting the Dots Between Underwriting Rules, Claims Management, and Actuarial Outcomes”
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Debbie Maas, VP of Communications and Client Engagement, on “Customer Engagement – One Size Does Not Fit All”
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Mary Miller, VP of Human Resources on “Recruitment and Retention”
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Julie Peterson, VP of Operations, on “Provider Eligibility Automation”
The Fuzion team looks forward to contributing to the dialogue about trends and solutions in the always interesting long-term care insurance space. We hope to see you at the 2023 ILTCI conference!
September 14 - 15, 2022
After postponing the Long-Term Care International Forum for the last two years, this well-established conference will finally make it to San Antonio, Texas in 2022. The conference provides LTCi experts with a broad array of educational sessions and ample opportunities to network with others in the challenging LTCi industry. In addition to sponsorship of the LTCIF webinars, Fuzion is a proud sponsor of the LTCIF; bringing industry professionals together to discuss issues and solutions.
March 20 - 23, 2022
The annual ILTCI Conference is back as an in-person event for 2022 — and we could not be more excited! As a Diamond Sponsor of this year’s conference in Raleigh, North Carolina, Fuzion will proudly join an assemblage of expert speakers with breakout sessions and presentations on timely topics affecting the long-term care insurance industry. Mary Miller, VP of Human Resources, and Julie Peterson, VP of Operations, will present on “Managing in a Virtual World”; Debbie Maas, VP of Communications and Client Engagement, will offer insights into “Improving the Customer Experience and Distinguishing Your Brand”; and Jane Menin Bagley, Fuzion’s General Counsel and Chief Fraud Officer, will present on “Leveraging Fraud Detection Capabilities”.
October 6 - 7, 2021
Update: The 2021 LTCIF Conference was postponed due to ongoing pandemic concerns.
As a sponsor of the Long-Term Care International Forum, Fuzion is excited for the opportunity to network with and learn alongside other LTCi experts this year in San Antonio, Texas. The conference will offer a wide variety of informative sessions and enlightening discussions geared toward helping those in LTCi stay on top of industry changes and confront challenges. In the meantime, make sure to plug into the LTCIF educational webinars sponsored by Fuzion.
April 13 - 29, 2021
The annual ILTCI Conference has returned in 2021—and it’s virtual and FREE! A void was left in our industry with the cancellation of the 20th Annual ILTCI Conference due to the pandemic. Conference attendees will still enjoy a wide array of educational sessions and workshops designed to provide LTCi professionals with the latest news on industry trends and solutions to the industry’s most pressing issues. Fuzion continues to support this year’s conference through sponsorship of the Management and Operations track. Free registration is open for over 40 virtual educational sessions.
September 30 - October 1, 2020
Update: The 2020 LTCIF Conference was postponed due to the COVID-19 pandemic and member company travel restrictions.
The 2020 Long-Term Care International Forum is a great event to exchange industry knowledge and network with LTCi peers, clients, and partners. Fuzion is proud to sponsor this long-standing forum and looks forward to participating in the informative educational sessions and open dialogue about creating solutions to the industry's challenges.
March 29 - April 1, 2020
Update: The 2020 ILTCI conference was cancelled to ensure the safety of industry attendees due to the COVID-19 pandemic.
The ILTCI will be celebrating its 20th year at the 2020 Annual Intercompany Long-Term Care Insurance Conference. Fuzion supports this conference through our Diamond level sponsorship. The conference is a great way to keep leaders and associates always thinking about industry trends and how Fuzion can help solve some of the challenges facing long-term care insurance. A wide variety of breakout sessions and workshops will be offered to attendees during their time in Denver.
September 11-13, 2019
Fuzion is a sponsor of the Long-Term Care International Forum and values the networking opportunities and sharing industry challenges and knowledge with our LTCi peers, clients, and partners. This year's Forum has moved to the fall and will be held in Vancouver. We look forward to participating in the wide variety of educational sessions and discussions afforded by this information-packed event.